FREEPHONE 0800 743 746

About Us

Chilly Box is a well known factory food outlet located in Palmerston North since 1995. Our motto is to help save you money and we are very good at this!  So come on in for a look around and we are sure you won't go home without a saving!

Our Mission:

Our Mission at Chilly Box is to hand on everyday savings to our customers by providing a range of value products whilst offering unrivalled customer service so you have the most enjoyable shopping experience.

For You!

We aim to make your shopping experience the best that you've ever had. Our friendly staff are on hand to help you with any queries you may have. Shopping at the Chilly Box gives you the following benefits:

  • convenient location and parking
  • great range of products at factory shop pricing
  • well known branded foods
  • specialty foods that are not readily availble in general supermarkets
  • Playground for the kids to play on (plus a treat for them instore!)

PLUS... we give you a FREE gift when your total purchase is $40 or more

What we do:

We are here to help YOU! We offer a huge range of products – specialty frozen, catering products, ice blocks and desserts, fresh bread & milk, lunch bar, plus a big variety of grocery lines at factory prices.

Some of the products we stock are sourced from manufacturers and suppliers who are looking to clear stock for a variety of reasons whether it be deleted lines, packaging changes, cancelled export orders or stock that is close to its best before date.

A product will be at its 100% best until it’s ‘Best Before’ date which is an accurate date given by the manufacturer. Many products are still fine to consume beyond this date. We conduct regular quality testing on our products and offer a 100% money back guarantee if you are not satisfied with your purchase. We do not sell product past its expiry (Use By) date (it is illegal to do so). 

Please note we are a factory shop, not a wholesaler so we reserve the right to limit quantities.

Our People:

Here at Chilly Box, we are very lucky to have an enthusiastic, friendly, and passionate team who is committed to ensuring that you enjoy your shopping experience in our store. Should you have any questions, they are more than happy to assist you at any time, and will look forward to seeing you each time you visit.

Our Guarantee

We offer a 100% guarantee!
If you are not 100% satisfied and happy with the product you have purchased, please contact us and we will be happy to offer replacement  or refund with appropriate proof of purchase.

Contact Details

Please feel free to contact us at any time for assistance:

Chilly Box
Railway Road (or 21 Noel Rodgers Place)
PO Box 5622
Palmerston North
P: 0800 743 746 or 06 355 1045
F: 06 355 5058

Thank you!


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